I’ve been having issues for the last 10 weeks (11 if you count this week) with downloading applications from the Google Play store. I could not download paid applications using carrier billing nor my regular credit card. I had called Google Play support every week for the last 10 weeks, continuously being told my case was being sent to a specialist. Last week I finally get an email from the specialist who informs me I need to verify my information.
He directed me to a Google Wallet link were I had to upload my ID and a copy of a utility bill. I uploaded these documents, and when I finished a little message displayed informing me that it could take 3-5 business days to be fixed or even longer based on the information I provided.
This morning, I awoke to an email from this specialist. Now keep in mind that this is a brand new Google Account (email, phone, etc.) that I am using. For some reason, even though I have never used Google Wallet in my life, nor successfully downloaded a paid application, my account was found to not comply with their terms of service and my account is now suspended.
“Thank you for contacting Google Wallet. After further review, it has come to our attention that your Google Wallet account does not comply with our Terms and Conditions. As a result, your Google Wallet account has been suspended. Any pending and future transactions made with this account will not be processed.”
On top of that, “for security reasons” they won’t tell me how or why my account does not comply with the TOS.
“For security reasons, we cannot disclose any further information regarding our decision to close your account. Our action in closing your account was pursuant to the provisions in your Terms of Service, which you can see by logging in at https://wallet.google.com/termsOfService while you are in the country in which you signed your Terms of Service.”
So what is a man with no way to purchase apps off the Google Play store to do? The answer is simple…….pirate apps.
This may seem like a shock, but I am not a pirate by choice. I was never once given a chance to purchase an application from Google Play, yet they suspend my account so I have zero chance of successfully downloading paid apps. There are applications I need for school, work, and other assorted activities. I even tried the workarounds, like downloading the free version of the app and then tried using in-app purchases to upgrade the paid or “pro” version. To no avail though. Nothing I did would fix the issue. Any nothing Google did helped me in any way.
What if your job required you to have certain applications that you needed to purchase. Well if you have a suspended Google Wallet account what are you going to do. Again, the answer is simple….pirate. It just goes to show how much of an impact our technology has in our daily lives.
As bad as pirating is, and it is, I find myself justifying it simply based on the fact that I will find the developers site or blog etc. and donate via PayPal. To me the developer actually makes out better as Google isn’t taking their 30%. It may be the wrong way to go about it, but when you think about it, an Android blogger and enthusiast who cannot download paid applications form Google Play.
It’s not just apps either, I can’t download books, movies, music, or devices! Its ridiculous. I am still talking to Google Play support to fix this issue. Hopefully I can get them to tell me why I was in violation of their terms and conditions.
None of this should in any way be interpreted that I dislike Google, because it is untrue. Google is my absolute favorite company.
Now if any readers think they may have a solution or if you had this problem yourself and Google fixed it please let me know what happened and the solution. Its just a huge inconvience.
Now remember everyone, pirating TO ME is not a crime as long as you pay your respects to the developer. So if the developers app sells for $0.99 on the Play store, donate $0.99 to that developer via PayPal or their preferred method. Sometimes we have no choice then to straddle that line between downloading and pirating, but remember developers put a lot of hard work into their apps, so simply pay your respects.
The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any part of AndroidMeter or AndroidMeter.com.
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